Refund Policy
Last updated 3 October 2026
Consultations
Refunds follow the Cancellation Policy and are made to the original payment method within 5–7 working days.
Gemstones
Unused, unaltered products can be returned within 7 days of delivery with their certificate and original packaging. Resized or custom-set rings can't be returned.
Once we receive and check the return, refunds are issued to the original payment method within 7 working days.