Cancellation Policy

You can reschedule a consultation free of charge up to 12 hours before the start time. Reply to your confirmation email or message us on WhatsApp with your booking ID.

Cancel more than 24 hours before your session for a full refund.

Cancel between 12 and 24 hours before for a 50% refund, or reschedule for free.

Cancellations within 12 hours and missed sessions are not refundable.

If your consultant is unavailable for any reason, we'll offer you a new time or a full refund — your choice.